Clerk - Front Office | Bilingual - Southwest

Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Join Us as a Driver of Healthy Change

At Legacy Community Health, we are pioneering an approach that merges quality healthcare with community empowerment. As a Bilingual Front Office Clerk in our Southwest Houston clinic, you will be a pivotal influence in creating a welcoming environment for our patients. You are not just the first face they see or the first voice they hear; you are the ambassador of our mission to provide premier healthcare for everyone, regardless of their circumstances.

Your Role in Our Community

Our roots, which began as the Montrose Clinic in 1981, reflect our commitment to healthcare innovation and community involvement. Today, with over 50 clinics including those in Houston, Baytown, Beaumont, and Deer Park, Legacy offers extensive services such as adult primary care, HIV/AIDS care, pediatrics, and a rich array of behavioral health services. Your role as a Front Office Clerk reinforces this history of caring, shaping patients' first impressions, and bolstering the long-term patient-provider relationship. Be part of this journey, as we amalgamate healthcare quality with impactful community services.

Key Responsibilities

• Serve as the initial point of contact for patients, both over the phone and in person, embodying Legacy's values of compassionate care.
• Actively contribute to creating a positive and welcoming atmosphere that encourages patients to feel valued and respected.
• Collaborate closely with medical and administrative teams to streamline patient check-in and appointment scheduling processes.
• Maintain orderly and efficient front-desk operations and safeguard confidential patient information.
• Utilize Electronic Medical Records (EMR) proficiently to update and manage patient records accurately.
• Engage in continuous professional development opportunities to enhance service delivery and personal growth.

Required Qualifications

• High school diploma or equivalent.
• Fluency in both English and Spanish is required to serve our diverse community.
• Demonstrate outstanding communication skills and a professional demeanor.
• Proven ability to multi-task within a dynamic, fast-paced environment.
• Experienced in using Electronic Medical Records and other digital platforms relevant to healthcare settings.
• Previous experience working in a healthcare environment is required.

About Legacy Community Health

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!